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PaddyG1
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1471 or caller ID no longer works on landline

The1471 service and caller ID no longer works on the landline, the line has been repaired several times in the past but we don't often use it so have only just noticed recently.

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Jodi_S
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Re: 1471 or caller ID no longer works on landline

Hi PaddyG1,

 

Welcome to our community and thanks for posting. Sorry to hear that you no longer have caller ID and 1471 feature working on your landline. 

 

Have these features worked on your handset before the fault on your line? 

 

 

Remotely looking from our end with the details you have provided for your community profile, we have located your account and can see these features are not provisioned.

 

Due to this I will pop you over a private message to take some details so we can get these back up and running for you.

 

Please click on the purple envelope to accept the chat.

 

Kind regards Jodi

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John_GS
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Re: 1471 or caller ID no longer works on landline

Hi PaddyG1

 

Thanks for your message. Please send a public one first rather than a PM 🙂

 

Sorry to hear about 1471 not working, what happens when you dial it please?

 

Kind regards,

John_GS
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PaddyG1
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Re: 1471 or caller ID no longer works on landline

Hi sorry about that, I was meant to have replied earlier and couldn’t find the original page. 

The message sort of says “sorry, that service requested is not available from this line’.

The caller ID seems to be working no problem, I only became aware about the 1471 service when I tried to use it the other day.

all the best

Patrick

 

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Zoie_P
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Re: 1471 or caller ID no longer works on landline

Thanks for your reply Paddyg1,

I am sorry to hear this and I can look into this for you, I will pop you over a private message and take a look for you. Just keep an eye out for the purple envelope.
thanks,
Zoie

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