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on 10-03-2022 18:55
No phone. Problem fixed by a technicians visit to a "Box". Much difficulty contacting Virgin to report problem
!471 does not now work "Sorry the services requested is not available from this line".
Well, it always was
on 10-03-2022 19:43
Good evening @RichardPickett.
Welcome back to the forums & thank you for taking the time to post.
I am sorry to hear that you have had some issues with your services.
Is your landline connected via your hub or to the traditional wall socket?
Kind regards,
Zak_M
on 11-03-2022 09:13
on 11-03-2022 09:23
Thanks for confirming.
I will pop you over a PM so that I can look further into this for you.
on 11-03-2022 09:25
A PM?
on 11-03-2022 09:28
A privet message, you can find it in the purple envelope on the top right of you screen.
on 11-03-2022 10:30
The purple envelope at the top right hand side of the screen shows 0 messages
on 11-03-2022 11:11
Purple envelope at top right hand of screen shows 0
PLEASE RESPOND AND SORT THIS
on 11-03-2022 11:35
Thanks for coming back to me Richard.
I am also helping other customers as well hence the delay in response.
As soon as I have it back up and running, I will let you know.
on 11-03-2022 14:14
Thank you for your patients there @RichardPickett,
This should now have been re-added to the switch, please can you check and advise on if its now working?
