Virgin Media Community

[SteveW117]

Hi,

Our 1471 is not working - just get a "sorry, this service is not available" message. It possibly dates back to a repair we had a couple of years back?

I understand it may be possible to restore this service remotely - can anyone assist please? Happy to provide account details privately of course.

Cheers,
Steve

[Ryan_N]

Hi SteveW117, 

Thank you for your post and welcome to the forums. 

I will send you over a private message so that I can look into this for you - as it would be more than likely at an account level. 

Cheers, 

Ryan.