Twice recently we've had no dial tone and have had to have someone out to fix something in the local cabinet. Since the second visit we've discovered that 1471 no longer works. How do we sort this? Thanks in advance.
Welcome to our Community and thanks so much for your first post - I was sorry to understand that you've had some issues with the 1471 feature. Sometimes this feature can drop off the line after a fault repair as our user @goslow explained.
I have located your account from your forum information and can see that this was indeed the case. We have now activated the feature from this end for you; can you give it a test when you can and let us know how you get on?