Virgin Media Community

[Rose29]

• My phone line had to be repaired and since then the 1471 feature is not working, when it's dialled its a message saying that its not available on this line

[Beth_G]

Hi Rose29,

I'm sorry to hear that your 1471 feature hasn't been working since your landline was repaired.

I've been able to locate your account and can see that the feature wasn't showing as active, so I have now reactivated it for you.

Let me know if you still need help with anything else from here 🙂

Beth