I would be grateful if someone from Virgin could fix my 1471 facility please? It is no longer working.
Recorded message saying "Sorry the service requested is not available from this line"
please could you private message me you account number and area code and I can take a look for you.
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still waiting for help with this one despite providing my details in PM twice. Surely it cant be that hard to fix?
Sorry for the delay.
This is the first time I have seen your post
Can I please try another PM so I can get this fixed
Thanks for passing security
I have had to raise this issue with our 2nd Line Faults Team
It looks like the feature 1471 has been removed from what we call your Switch
It is an easy fix though, It just takes a few days for it to be looked and and sorted