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charlyguitar
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1471 not working

Hi there,

In the Brighton area and 1471 is not working anymore. I get the 'not available on this service error'. Checked my service status but it says OK.

I have noticed this error on the forum before but I'm not sure how to fix it.

Is it just a case of waiting for someone from Virgin to pick it up?

Thx

Charlie

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Re: 1471 not working

Hi charlyguitar, 

Thanks for your post. I'm sorry to hear the 1471 service is not working as you expect. 

I'd like to take a closer look at this for you so I have sent you a private message so we can look into the account.

I would expect you just need a line refresh but I can get our telephony department on it for you. 

Thanks,

Dan_M
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charlyguitar
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Re: 1471 not working

Thanks again for fixing this Dan. 

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