Virgin Media Community

[debijh]

My parents 1471 is not working on their home phone.  I would like to help them get this fixed but i cannot go to their house due to Covid restrictions.  Could you possibly assist to rectify this matter?

[Emily_G]

Thanks for the post Debijh and welcome to our community.

I'll pop you over a private message so we can pass security and look into that for you.

Thanks, Emily.