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MclareC
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1471 disappeared

Hi,

My 1471 service has disappeared suddenly. What can I do about it?

Thanks

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Natalie_L
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Re: 1471 disappeared

Hi MclareC 

 

Welcome to the community and thank you for posting. 

 

I am sorry to hear you have lost the 1471 function. What happens when you dial the number please? 

Also, have you made any changes to your package recently?

 

Thanks 

 

 

 

 

Nat
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MclareC
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Re: 1471 disappeared

Thanks for your reply.

When I dial 1471, I get a the phone number from a call on Dec 1st. My package has been the same for a year, though the price increased in November.

what can I do?

Thanks.

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Corey_C
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Re: 1471 disappeared

Hi MclareC,

 

Sorry to hear the 1471 isn't working. I can run some remote diagnostics for you however it may cause your equipment to reboot.  I'll send you a PM to confirm you account details, but also to make sure you are OK with the reboot.

 

Cheers,

Corey C

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