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Tarquinisme
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1471 and caller ID not working

After an engineer did repair work on my landline 1471 and caller ID no longer work!!

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CybeRocK
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Re: 1471 and caller ID not working

Hi, did the technician tell you the problem was outside? He more than likely had to change the E side at the cabinet, in my personal experience with this, certain call features can be lost. It's an easy fix through a phone call to customer service. Just explain you had a service tech out and although he restored your service, you lost your voicemail and caller ID. It is unfortunate this happened, the problem is we don't always have access to view all the call features on an account to double check all is working. I hope this helps, please stay safe and all the best 🙂




- Although I am a Virgin Media service technician, the responses given on here are from my personal experience in the field and should be taken as such -
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