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melvin_melvin
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1471 - Sorry there is a fault

Our 1471 service (Post Code PE3 6LG) recently stopped working, always giving the message 'Sorry, there is a fault'. There has been no recent engineer intervention, nor other work, as far as we know (although fibre-optic cables were laid by a different company, just before Xmas).

Thanks and regards - D&SCR, Peterborough

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Megan_L
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Re: 1471 - Sorry there is a fault

Hi Melvin_Melvin,

Thanks for using the forums to get this issue with your 1471 services looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you. 

I have been on your services just to check for any faults, there are no outstanding issues that I could see. 

How are things today? Let me know if its been resolved overnight!

If not then I will happily take a second look.

Thanks so much,

Megan_L

melvin_melvin
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Re: 1471 - Sorry there is a fault

Yes, thank you, that has worked. Not exactly overnight, and I'm not sure what you did, but thank you very much 🙂 . Happy 2021 - DR

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