Virgin Media Community

[Michael--__S]

Hi

My phone line was repaired in Nov 20 with help from this community, I have now noticed (not sure if it's since then or not) that the 1471 service and 1470 which we use at times is no longer working, it just says the service requested is not available.

My permanent number suppression has been turned off also (which we have always had as an add on at no extra cost to us) as my mobile now recognises the number when I call it. As our number as always been hidden in the past (ex dir)

How would I go about having these reactivated please

Thank you 

[Corey_C]

Thanks for your post and for reaching out to the Community Forums, Michael--__S,

Sorry to hear that you have been having issues with your landline. I'll be able to get this sorted for you. I'll send you a private message to confirm your account details.

Cheers,

Corey C

[Michael--__S]

Hi,

My phone is back to normal now with the missing feature added back on, thank you so much for your help, thank goodness for this excellent community

Regards
Michael

[Corey_C]

You're welcome, Michael--__S, Glad to hear the landline features have been restored and working properly.

Cheers,

Corey C