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RetiredPaul
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141 - number not recognised

Why is it that when I prefix a number with 141, to conceal my telephone number. I frequently get the message, "The number has not bee recognised"? I know the number is correct and does exist, particularly if I recall the number on my phone and try again. It normally will succeed on the second or third attempt. 

While I do eventually get through , it is very irritating to have to go through this process for most of the calls when I need to withhold my number.

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John_GS
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Re: 141 - number not recognised

Hi RetiredPaul

 

Thanks for posting and sorry for the delayed reply.

 

To clarify, are you making the calls on your landline or mobile?

 

Kind regards,

John_GS
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RetiredPaul
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Re: 141 - number not recognised

I am making the calls from my landline. They are to a mixture of mobile numbers and landlines, and has happened on both. 

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John_GS
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Re: 141 - number not recognised

Hi, thanks for coming back to me.

 

It needs a technician visit as we're unable to resolve this remotely. I'll PM you now to arrange

 

Kind regards,

John_GS
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John_GS
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Re: 141 - number not recognised

Thanks for joining me on PM RetiredPaul,

 

Just to update the thread, the tech visit has been booked in

 

Kind regards,

John_GS
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