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0800 052 1251 calls

Was recently contacted by sales team via 0800 052 1251 number. At the time was unsure if this was genuine number but have since confirmed that it is. Was offered a brilliant deal by them but rejected it as wasnt sure.

Is it possible to get in contact with them again or have I missed my chance there.

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Re: 0800 052 1251 calls

Hi there

Thanks for posting on the forum!

Are you a new VM customer or wanting to regrade your current package?

Also when did they call you? 

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: 0800 052 1251 calls

they contacted me on the 2nd September, but I wasn’t sure whether the call was genuine or not. but have since seen that it was a genuine virgin media number.

I am an existing customer - although still fairly new as took out package i think it was march this year. They called and offered me quite a good deal I wanted to speak with them again regarding it if possible but am unsure who to get back in contact

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Re: 0800 052 1251 calls

Okay no problem. If you are unable to get in touch via the number they rang you on you will need to call customer services on 0345 454 1111 and go through the relevant options for upgrades/regrades. If you explain the situation someone should be able to assist you with this.

Hope this helps!

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: 0800 052 1251 calls

the 0800 052 1251 number doesn’t work when you call back. I’m kicking myself that I didn’t take the offer. is there anyway to get them to call me again?

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