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Using Powerline to extend broadband connectivity in your home

Virgin Media Staff

Video transcript
Hi, and welcome to Virgin Media. Today I'm going to show you how to extend the broadband connectivity in your home using Powerline. You can use any of the Powerline kits we offer to do this, through wired or Wi-Fi connection. So, first up, you'll need to link your Powerline adapters. It's easy. Just take your first adapter and plug one end of the Ethernet cable into it. You'll hear a click sound like this... ...and the other end into the back of your Hub. Then plug the adapter into the wall socket. It's important not to use an extension lead. Then take your second Powerline adapter and plug it into another wall socket. Make sure that both sockets are switched on. Leave them for a minute to work their magic. Now they're linked. Next you'll need to secure the Powerline network. It's really quick to do and it means that your network is safe and only available to people in your household. To do this, just press and hold the security button on one of the adapters for two seconds. The power light will start to flash. You now have two minutes to do the same on the other adapter. Your second adapter light will start to flash. When both sets of lights stop flashing, your network is secure. First of all, you'll need to sync your adapter with your Hub. Simply press and hold the WPS button on your adapter for ten seconds, then release. The blue wireless light will start to flash. Then go straight to your Hub and press and hold the WPS button for two seconds. When the wireless light stops flashing, your adapter has successfully synced with your Hub, nice. Next use your mobile or other wireless device to check for available Wi-Fi networks. You should see two new names appear, ending in _2GEXT and _5GEXT You can connect to either of these using your Hub's Wi-Fi password. Now go ahead and move the adapter to anywhere in your home where your Wi-Fi's a little patchy. Simply plug it into a wall socket and switch the power on. If the Pick A Plug light doesn't come on, or lights up red, you'll need to choose a different socket. But if it lights up amber or green, you're done. You'll now have great Wi-Fi in this part of the house. If you have one of these Powerline kits, you'll need a wire connection. Take the adapter that isn't connected to your Hub and plug in the Ethernet cable. Next, plug the adapter into the wall socket that's near the device you want to connect to your broadband. Switch the socket on then plug the other end of the Ethernet cable into your device. If the Pick A Plug light on the adapter doesn't come on, or lights up red, you'll need to choose a different socket. Once it lights up amber or green, you're done. You can now surf the web on this device to your heart's content. To find out more, visit our online "Help and Support" area and search for Powerline and that's it. Thanks for watching.