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My Virgin Media

Virgin Media Staff

Video transcript
If you want to manage your account 24/7, there's a whole section online just for you. It's called My Virgin Media. Just visit virginmedia.com/myvirginmedia and tap "Register" if it's your first time here. Then type in your account number and area reference number. You'll find these on your welcome email from us. Or tap "Sign in" if you've been here before. My Virgin Media puts you in control, allowing you to do things how and when you like. You can check your package, view and download current or previous bills, make a payment by credit or debit card, set up a direct debit, or find help and handy tips on all our services. It even tells you how our services are working, with a handy service status, so you can see if there are general issues in your area. Plus you can find out when we expect them to be fixed. You can access My Virgin Media by visiting our website online. Just visit virginmedia.com/myvirginmedia