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How to Improve your WiFi Signal and order boosters with Connect App?

Virgin Media Staff
Joining in

I have been trying to order the booster through the app as there’s one room where we cannot get any WiFi. The app acknowledges this but keeps coming up with an error message when I try to place an order. It’s impossible for me to work from home or my kids to do their schoolwork and we pay for the high speed package!

Tuning in

My problem also - just going round in circles

Tuning in

This is the error message Download and register for our clever Connect app, and let it work out if something’s getting in the way of your WiFi.