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saranaggy
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xbox poor download speed and ping

Hi I have just had virgin m100 package installed as my son was continuously complaining that EE was no good when using his xbox.

Unfortunately download speed is around 20 mbs and ping is still very high. I cannot get in touch with virgin.

Any advice?

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Adduxi
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Re: xbox poor download speed and ping

Post your power levels and network logs from the Hub.  Also setup a BQM here  www.thinkbroadband.com/ping

Once you have done this, we can comment on the state of your cable connection.

BTW, gaming on xDSL is generally better than cable.....

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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saranaggy
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Re: xbox poor download speed and ping

Sorry i am useless with tech. where do i find power levels and network logs. Also i meant to add that when i do a virgin media speed test showing over 100 mbs download speed but on speedsmart test shows 20 mbs!

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