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ps5 not connecting to wifi

Joining in

hi there, we have a Hub 5 and im trying set up internet connection to my PlayStation 5 but its says 'your internet service provider or your router might be preventing your ps5 from connecting .


i have tried ...  Advanced settings >>> Wireless >>> Security >>> Wireless MAC filtering ( make sure this is Disabled )


and nothing.. anything i can do 



Joining in

do not worry i had done it 


had to delete from MAC Filter List.

Forum Team
Forum Team

Hi @leebarnes

Thank you for your posts and welcome to our community forums. We're here to help.

I'm so sorry to hear you faced some issues connecting your PS5 to the Wi-Fi, but I'm glad that you've now been able to get this sorted out.

Please do let us know if there's anything more that we can help you with.


Zach - Forum Team
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