06-10-2023 12:29 - edited 06-10-2023 12:30
hi there, we have a Hub 5 and im trying set up internet connection to my PlayStation 5 but its says 'your internet service provider or your router might be preventing your ps5 from connecting .
i have tried ... Advanced settings >>> Wireless >>> Security >>> Wireless MAC filtering ( make sure this is Disabled )
and nothing.. anything i can do
on 06-10-2023 12:36
do not worry i had done it
had to delete from MAC Filter List.
on 08-10-2023 13:41
Hi @leebarnes,
Thank you for your posts and welcome to our community forums. We're here to help.
I'm so sorry to hear you faced some issues connecting your PS5 to the Wi-Fi, but I'm glad that you've now been able to get this sorted out.
Please do let us know if there's anything more that we can help you with.
Thanks,