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Re: ps4 lag spikes from mid december

https://www.thinkbroadband.com/broadband/monitoring/quality/share/06c8cb3e52bbef44db26a19e8f65e2c91f254778-05-08-2020

Look at the state of this. It's an absolute joke.

Modern Warfare season 5 is out today and all the lads are on except me.

Well, I could play and lag all over the effin place.

My 6th estimated fix date is due next week but VM won't be doing F all about it. 

Before someone says we know it is frustrating, it's not, it is infuriating.

 

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Re: ps4 lag spikes from mid december

I am sorry parr86lid2,

 

The area issue you were advised of is still ongoing, with an estimated fix date of 12th August.

 

Please let us know if you're still experiencing issues with your connection after this date.

 

Alex_Rm

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Re: ps4 lag spikes from mid december

I guarantee I will still be having issues after that date because everyone in this forum knows that VM don't fix high utilisation issues in a hurry. 

Absolute joke of a company 

 

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Re: ps4 lag spikes from mid december

So my fix date was yesterday but don't think anything has been done.

Can I get an update on F008013004 please?

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Re: ps4 lag spikes from mid december

Morning Parr86lid2, 

I'm very sorry but the fault F008309240  has been pushed back to the 17th to be resolved. 

I do apologise for any frustration caused. 

 

Thanks

Emma_C - Forum Team
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Re: ps4 lag spikes from mid december

Hi Emma 

Is that for high utilisation?

The fault ticket is different 

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Re: ps4 lag spikes from mid december

F008013004 High utilisation was due to be fixed yesterday 12th AUG 2020 has this been fixed?

F008309240 was given to me earlier today due on 17th AUG 2020. 

I'm not sure what that is though. Can anyone explain?

Thanks.

 

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Re: ps4 lag spikes from mid december

Sorry for the delayed reply.

 

The congestion estimated fix date is Monday 17th 2020.

 

Kind regards,

John_GS
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Re: ps4 lag spikes from mid december

It's okay John, thanks.

I am curious as to why the fault ticket number has changed, is that normal?

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Re: ps4 lag spikes from mid december

It's just a different number 🙂

 

Kind regards,

John_GS
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