hey hope anyone can help. my ps4 has quit connecting to my wifi. after doing a bit of reading, i have tryed all sorts of settings on the ps4 setup. try different dns settings. easy setup, manual setup. change this,change that nothing seems to work. it will work fine when i use ethernet cable, but its not pratical. ps4 worked fine till couple days ago. it just wont connect to internet. finds ip address fine then just fails. i have not changed any settings in the hub. all other gagets working fine. xbox,phones,sonos speakers etc etc. any advice please. thx for reading.
Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out. My setup: V6 TV box, Vivid 200 Optical fibre with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
thanks for the reply, so here is where I,m at, spoke to Sony UK, they advised yo check ports TCP 80 443 3478 3479 3480
u d p 3478 3479 . also took the ps4 round next door, (virgin customer) it failed. set my phone as hotspot it failed to connect again. failed with d n a error NW-31253-4. my next step is going to be phone virgin ask them to check all ports or open, my guess they gonna say yes. after that maybe it's in the bin and a new xbox digital.