Menu
Reply
Highlighted
  • 9
  • 0
  • 0
Joining in
536 Views
Message 1 of 7
Flag for a moderator

ping on hub 3

hi can someone please help.

I have the m350 package and get 90 ms ping while pinging the easo.ea.com server, is that right ? shouldn't it be lower ? because that's an unbearable ping. I live the south west of the UK near reading.

 

also brought a tp-link n450 router (wrn940) put hub 3 in modem mode and set the third party router up , only getting 70 mbps down and 6 up , do I've resulted in putting the hub 3 back to router mode.

 

any help much appreciated thanks 

0 Kudos
Reply
Highlighted
  • 2.79K
  • 487
  • 675
Trouble shooter
515 Views
Message 2 of 7
Flag for a moderator

Re: ping on hub 3

Hello

It isnt just you I am getting the same, when I ran a tracert the issue seems to be off the VM network.

1 <1 ms <1 ms <1 ms diskworld.redwood.com [192.168.168.254]
2 10 ms 11 ms 7 ms 10.229.208.1
3 12 ms 13 ms 7 ms gate-core-2b-xe-714-0.network.virginmedia.net [62.252.7.73]
4 * * * Request timed out.
5 24 ms 25 ms 67 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
6 23 ms 25 ms 23 ms 213.46.175.250
7 26 ms 24 ms 23 ms ae11.mpr2.lhr2.uk.zip.zayo.com [64.125.30.52]
8 94 ms 95 ms * ae27.cs1.lhr11.uk.eth.zayo.com [64.125.30.236]
9 97 ms 97 ms 95 ms ae5.cs1.lga5.us.eth.zayo.com [64.125.29.126]
10 95 ms 97 ms 96 ms ae4.cs1.dca2.us.eth.zayo.com [64.125.29.203]
11 93 ms 95 ms 93 ms ae27.cr1.dca2.us.zip.zayo.com [64.125.30.247]
12 96 ms 97 ms 94 ms ae22.er2.iad10.us.zip.zayo.com [64.125.29.121]
13 94 ms 95 ms 95 ms 64.125.199.190.t00673-02.above.net [64.125.199.190]
14 96 ms 96 ms 95 ms 159.153.92.98
15 96 ms 97 ms 97 ms 159.153.92.78
16 97 ms 96 ms 93 ms dragonage.gos.ea.com [159.153.64.173]

Regards Mike

 

If my answer was helpful to you please mark you post as helpful answer and consider leaving kudos.
I dont work for VirginMedia all opinions are my own.
39 years in IT.
0 Kudos
Reply
Highlighted
  • 9
  • 0
  • 0
Joining in
501 Views
Message 3 of 7
Flag for a moderator

Re: ping on hub 3

am I better off sticking with my own router and putting the hub 3 in modem mode ? or it just a matter of virgin fixing the issues.

 

regards 

0 Kudos
Reply
Highlighted
  • 13.63K
  • 555
  • 1.27K
Alessandro Volta
442 Views
Message 4 of 7
Flag for a moderator

Re: ping on hub 3


@tommy89 wrote:

also brought a tp-link n450 router (wrn940)


Get a better router that one only has 100Mb ports get one with 1Gb ports

 

---------------------------------------------------------------
BQM, Test for outgoing ports and L2TP VPN test
0 Kudos
Reply
Highlighted
  • 372
  • 35
  • 53
Fibre optic
399 Views
Message 5 of 7
Flag for a moderator

Re: ping on hub 3


@tommy89 wrote:

hi can someone please help.

I have the m350 package and get 90 ms ping while pinging the easo.ea.com server, is that right ? shouldn't it be lower ? because that's an unbearable ping. I live the south west of the UK near reading.

 

also brought a tp-link n450 router (wrn940) put hub 3 in modem mode and set the third party router up , only getting 70 mbps down and 6 up , do I've resulted in putting the hub 3 back to router mode.

 

any help much appreciated thanks 


When Pinging that url, it gives you an IP address - further Googling of said IP shows it's from the United States, so your ping from UK to United States will be 90+..


**
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
Highlighted
  • 9
  • 0
  • 0
Joining in
323 Views
Message 6 of 7
Flag for a moderator

Re: ping on hub 3

how do I connect to servers in the UK in order to play fifa with a lower ping then ? or just any game in general 

0 Kudos
Reply
Highlighted
  • 13.63K
  • 555
  • 1.27K
Alessandro Volta
318 Views
Message 7 of 7
Flag for a moderator

Re: ping on hub 3

Ping time balance on how the game deals with ranging ping times from players is down to the code.

If its done right you have two players one in the UK one in the US with the server in the US.

US many connect at 30ms RTT round trip time so it takes 15ms to really get to the server
UK many connect at 90ms RTT so it takes 45ms to really get to the server

so the US connection is delayed by game snap of where you are and what your doing in the game and instead of sending that packet out right a way it delays it by 30ms this way it matches the delay of the UK connection getting to the server for even play.

---------------------------------------------------------------
BQM, Test for outgoing ports and L2TP VPN test
0 Kudos
Reply