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Sajidahkawther1
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On our wavelength
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packet loss

image.pngI am getting a lot of packet loss for no reason. Due to some research I have concluded that the packet loss is originating from the cabinet on my road shown in the screenshot above.

 

Also i am wondering if I am on the copper cables or fibre?

When will virgin media start fibre cables directly to the routers instead of the cabinet?

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Sajidahkawther1
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Re: packet loss

Also this are my router status

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

14270000002.240256 qam37
2331000000340256 qam25
3339000000340256 qam26
4347000000340256 qam27
5355000000340256 qam28
63630000003.240256 qam29
7371000000340256 qam30
8379000000340256 qam31
93870000002.540256 qam32
103950000002.440256 qam33
114030000002.440256 qam34
124110000002.240256 qam35
134190000002.240256 qam36
144350000002.240256 qam38
15443000000240256 qam39
16451000000240256 qam40
17459000000240256 qam41
184670000001.940256 qam42
194750000001.740256 qam43
204830000001.240256 qam44
214910000001.240256 qam45
22499000000140256 qam46
23507000000140256 qam47
245150000001.240256 qam48



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.3560
2Locked40.9510
3Locked40.9500
4Locked40.3490
5Locked40.9320
6Locked40.9410
7Locked40.9340
8Locked40.9400
9Locked40.9450
10Locked40.9450
11Locked40.9390
12Locked40.9370
13Locked40.3200
14Locked40.9280
15Locked40.9510
16Locked40.9330
17Locked40.9330
18Locked40.9520
19Locked40.3500
20Locked40.3740
21Locked40.3700
22Locked40.3920
23Locked40.3520
24Locked40.31190

 

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

15370000039.3512064 qam10
23259996137.8512064 qam13
33939997637.8512064 qam12
44619998839.3512064 qam11



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0020
2ATDMA0010
3ATDMA0010
4ATDMA0030
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legacy1
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Alessandro Volta
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Re: packet loss

Due to the new hubs not resetting the T# counters every 24hr its unsure how long them T3 timeouts have been there from your last reboot of the hub.

Your screenshot shows fine its not important if you get packet loss to the hops because with a higher TTL to get to your target is showing fine.
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