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broadband connecting to SKY Q

hi I keep losing connection to my Sky Q box , it connects for an hour or 2 and then disconnects.

sometimes when you put your password in , it still does not work. ....real pain when your'e trying to download movies etc.

also does not  enable me to watch Sky Q in other rooms as it is disconnecting all the time 

 

any help would be appreciated , thanks 

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Re: broadband connecting to SKY Q

Hi smiffy4872, thanks for posting and welcome to our community.

Sorry to hear you're having issues with broadband connecting to your TV box. Can I ask if you have it connected via WiFi or an ethernet cable?

Regards

 

Lee_R

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