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bad online gaming issues

just move to virgin media VIVID 200 Optical Fibre but unfurtany can't play online games.am very slow and dont know what to do. i already read some post and everyone says its sh3  because lateny issues. i contact today vm on chat but the guy just finished the chat before resolve my problem. if someone can help i will be apreciate

 

 

Downstream bonded channelsChannel Frequency(Hz) Power(dBmV) SNR(dB) Modulation Channel ID

1323000000240.9256 qam24
2315000000240.3256 qam23
33070000001.940.9256 qam22
42590000001.940.9256 qam16
52510000001.740.9256 qam15
62430000001.740.3256 qam14
7235000000240.3256 qam13
8227000000240.3256 qam12
92190000002.440.9256 qam11
102110000002.540.3256 qam10
112030000002.540.3256 qam9
121950000002.740.9256 qam8
131870000002.940.3256 qam7
141790000002.740.3256 qam6
151710000002.740.3256 qam5
161630000002.740.3256 qam4
171550000002.540.9256 qam3
181470000002.740.3256 qam2
191390000002.740.3256 qam1
20299000000240.3256 qam21
21291000000240.3256 qam20
222830000001.940.9256 qam19
23275000000240.3256 qam18
24267000000240.3256 qam17

 

 

 

 

Upstream bonded channelsChannel ID Frequency(Hz) Mode Power(dBmV) Modulation Channel Bandwidth(Hz) Symbol Rate (ksps)
1225800000ATDMA32.564 qam64000005120
1132600000ATDMA32.564 qam64000005120
1039400000ATDMA32.564 qam64000005120
946200000ATDMA32.564 qam64000005120

 

 

 

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Re: bad online gaming issues

Hi carlosfcp

Sorry to hear of the issuers you're having when playing online. Can you confirm if you're connected wired or wireless? 

Speak soon 


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Re: bad online gaming issues

hi, am wired

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Re: bad online gaming issues

6CF82967-6BA1-4CCA-8A8F-8E9FF85719E4.jpeg

 

97418111-1475-4F27-92A0-D5CE4FF954F3.jpeg

 

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Re: bad online gaming issues

I'm having the same issues.

It's impossible to stay connected to any online server, even my mobile phone say's that the internet connection is unstable.

Is the problem SH3 or general noise on the line.

Just to note that my current SH3 firmware version is .116V and hasn't been updated to .608+

 

[MOD EDIT - Removed image as contains IP address]

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Re: bad online gaming issues

(removed ip address)Screenshot_2018-11-03 Broadband Quality Monitor thinkbroadband.png

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Re: bad online gaming issues

have same firmware.i was on other provider and was fine. vm come to my residential area and i wish try it,unfortunately since i moved can't play more online

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Re: bad online gaming issues

hi, can you help me!!

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Re: bad online gaming issues

no . i can not 😞

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