Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
406 Views
Message 1 of 2
Flag for a moderator

Xbox keeps lagging

I have the latest and greatest offering from VM full package etc. However my son is constantly telling me that the internet is both slow and more importantly he keeps getting dropped from his Xbox live. Why is this and is there something I can do aside from moving to BT or sky?

0 Kudos
Reply
Highlighted
  • 3.28K
  • 177
  • 506
Wise owl
384 Views
Message 2 of 2
Flag for a moderator

Re: Xbox keeps lagging

Is the Xbox connected on WiFi?  If so there are many things you can do to improve the connection speed and reliability.

Check the help links on this page https://community.virginmedia.com/t5/Networking-and-WiFi/bd-p/Wireless

If it's connected by ethernet cable, use a PC or tablet with a wired connection to do a speed test at speedtest.net

0 Kudos
Reply