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World of Warcraft Disconnections

I am current having packet loss issues when tryng to connect to Blizzard online gaming or World of Warcraft servers frequent disconnects and i sent all details to them and they said  i have 'Significant packet loss' and i would like some help please

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| routerlogin.net - 0 | 195 | 195 | 0 | 0 | 1 | 0 |
| No response from host - 100 | 39 | 0 | 0 | 0 | 0 | 0 |
|manc-core-2a-xe-221-0.network.virginmedia.net - 0 | 195 | 195 | 9 | 14 | 34 | 14 |
| No response from host - 100 | 39 | 0 | 0 | 0 | 0 | 0 |
|86.85-254-62.static.virginmediabusiness.co.uk - 0 | 195 | 195 | 16 | 22 | 45 | 21 |
| No response from host - 100 | 39 | 0 | 0 | 0 | 0 | 0 |
| uk-lon03a-ri2-ae-5-0.aorta.net - 0 | 195 | 195 | 16 | 25 | 62 | 25 |
| 213.46.175.254 - 0 | 195 | 195 | 17 | 26 | 92 | 19 |
| ae1-br01-eqld5.as57976.net - 0 | 180 | 180 | 21 | 167 | 3740 | 33 |
| et-0-0-2-br02-eqam1.as57976.net - 30 | 87 | 61 | 0 | 261 | 4741 | 26 |
| 137.221.78.87 - 1 | 191 | 190 | 0 | 29 | 136 | 136 |
| 185.60.112.157 - 1 | 191 | 190 | 0 | 28 | 44 | 29 |
|________________________________________________|______|______|______|______|____

Downstream ChannelsLock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors

Locked 1 138750000 Hz 256 QAM -2.4 dBmV  37.1 dB 13366 285
Locked 2 146750000 Hz 256 QAM -2.9 dBmV  37.1 dB 8773 301
Locked 3 154750000 Hz 256 QAM -3.2 dBmV  37.1 dB 1029 299
Locked 4 162750000 Hz 256 QAM -3.1 dBmV  37.1 dB 498 276
Locked 5 170750000 Hz 256 QAM -3.6 dBmV  37.1 dB 334 326
Locked 6 178750000 Hz 256 QAM -3.6 dBmV  37.1 dB 311 301
Locked 7 186750000 Hz 256 QAM -3.6 dBmV  37.1 dB 302 280
Locked 8 194750000 Hz 256 QAM -3.6 dBmV  37.1 dB 312

290

 

06/06/2020 16:46:07 GMT 66050310 Auth Success - Web login successful.
04/06/2020 15:22:32 GMT 68010302 DHCP WAN IP - [REMOVED]
04/06/2020 15:21:27 GMT 68000407 TOD established
Time Not Established Time Not Established 84000510 Downstream Locked Successfully
03/06/2020 12:34:46 GMT 68010302 DHCP WAN IP - [REMOVED] 
03/06/2020 12:33:47 GMT 68000407 TOD established
Time Not Established Time Not Established 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 84000510 Downstream Locked Successfully
03/06/2020 12:29:52 GMT 68010302 DHCP WAN IP - [REMOVED] 
03/06/2020 12:28:50 GMT 68000407 TOD established
Time Not Established Time Not Established 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 84000510 Downstream Locked Successfully
03/06/2020 12:24:52 GMT 68010302 DHCP WAN IP - [REMOVED] 
03/06/2020 12:23:51 GMT 68000407 TOD established
Time Not Established Time Not Established 84000510 Downstream Locked Successfully
Time Not Established Time Not Established 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established 84000510 Downstream Locked Successfully
03/06/2020 12:17:50 GMT 68010302 DHCP WAN IP - [REMOVED] 
03/06/2020 12:16:50 GMT 68000407 TOD established
Time Not Established Time Not Established 82000200 No Ranging Response received - T3 time-out

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