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Xervias
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World of Warcraft Disconection Problems

Good afternoon. 

For the past year or so i have endured random disconects in the game that i play. Normally it doesnt bother me because i can log in straight away however im doign high end content right now that requires a stable connect. 

Unfortunately 5-6 times during a raid (3 hour peroid) i will get disconected. Looking at past threads, a new router seems to fix this but im not sure if thats the cause. would anyone be able to assist?. 

 

 

LOGS

 

Information

Cable ModemEuroDOCSIS 3.0 Compliant
Serial Number483258WD16026
Boot Code VersionPSPU-Boot 1.0.20.1391
Software VersionV2.01.15
Hardware Version1.03
CA KeyInstalled

 

Cable Modem StatusItem Status Comments

Acquired Downstream Channel (Hz)139000000Locked
Ranged Upstream Channel (Hz)46200000Success
Provisioning StateOKOperational

 

Downstream  DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz)139000000147000000155000000163000000171000000179000000187000000195000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedLockedLockedLockedLockedLockedLocked
Channel ID12345678
Modulation256QAM256QAM256QAM256QAM256QAM256QAM256QAM256QAM
Symbol Rate (Msym/sec)6.9520006.9520006.9520006.9520006.9520006.9520006.9520006.952000
Interleave DepthI=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV)3.504.303.854.014.303.714.294.64
RxMER (dB)34.7735.6035.2535.4235.9735.6035.9735.97
Pre RS Errors111583106312987839350787379785377281974564
Post RS Errors39551382853592928757289142182319303

21500

 

Upstream US-1US-2US-3US-4Channel Type2.02.02.02.0Channel ID3245Frequency (Hz)46200000537000003940000032600000Ranging StatusSuccessSuccessSuccessSuccessModulation64QAM64QAM64QAM64QAMSymbol Rate (Sym/sec)5120000512000051200005120000Mini-Slot Size2222Power Level (dBmV)46.7547.2548.0048.00T1 Timeouts0000T2 Timeouts0000T3 Timeouts2501310T4 Timeouts0000

 

Upstream Burst Req
(1)Init Maint
(3)Per Maint
(4)Adv Short
(9)Adv Long
(10)Adv UGS
(11)Modulation Type16QAMQPSK16QAM64QAM64QAM16QAMDifferential EncodingOFFOFFOFFOFFOFFOFFPreamble Length56640384104104104Preamble Value Offset65200716716716FEC Error Correction (T)05510165FEC Codeword Information Bytes (K)1634348122386Maximum Burst Size0003255255Guard Time Size84848888Last Codeword LengthFixedFixedFixedShortenedShortenedShortenedScrambler On/OffONONONONONON

 

General Configuration

Network AccessAllowed
Maximum Number of CPEs1
Baseline PrivacyEnabled
DOCSIS ModeEuroDOCSIS 3.0
Config File 

Primary Downstream Service Flow

SFID11636
Max Traffic Rate230000061 bps
Max Traffic Burst42600 bytes
Min Traffic Rate0 bps

Primary Upstream Service Flow

SFID11635
Max Traffic Rate22000061 bps
Max Traffic Burst42600 bytes
Min Traffic Rate0 bps
Max Concatenated Burst42600 bytes
Scheduling TypeBest Effort

 

Network LogFirst TimeLast TimePriorityError NumberDescription16/12/2020 00:28:49 GMT16/12/2020 00:28:49 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:24:36 GMT16/12/2020 00:24:36 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:24:08 GMT16/12/2020 00:24:08 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:23:05 GMT16/12/2020 00:23:05 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:22:14 GMT16/12/2020 00:22:14 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:22:13 GMT16/12/2020 00:22:13 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:22:12 GMT16/12/2020 00:22:12 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:22:10 GMT16/12/2020 00:22:10 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:21:11 GMT16/12/2020 00:21:11 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:21:10 GMT16/12/2020 00:21:10 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:18:51 GMT16/12/2020 00:18:51 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:17:20 GMT16/12/2020 00:17:20 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:17:19 GMT16/12/2020 00:17:19 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:17:18 GMT16/12/2020 00:17:18 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:17:16 GMT16/12/2020 00:17:16 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:15:21 GMT16/12/2020 00:15:21 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:15:01 GMT16/12/2020 00:15:01 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:15:00 GMT16/12/2020 00:15:00 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:14:29 GMT16/12/2020 00:14:29 GMTCritical (3)82000200No Ranging Response received - T3 time-out16/12/2020 00:14:27 GMT16/12/2020 00:14:27 GMTCritical (3)82000200No Ranging Response received - T3 time-out

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