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JAMSROO7
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Wired connection,fridge interference

Hi I play PS4 hard wired with a superhub2ac. Here’s the thing I have been having issues for quite a while now online gaming and have finally narrowed it down to interference from a  fridge freezer if the main wire Not the Ethernet but the virgin media wire is near the main fridge freezer wire I get lag, I have put foil all round the virgin media wire and this has helped but not sorted it completely is there anything I can do with the electrics to counter this thx.

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DreamOfCheese
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Re: Wired connection,fridge interference

The coaxial cable is shielded and shouldn't really be affected that badly just by being near a mains appliance cable, are you sure you haven't misdiagnosed the fault?

It might be worth logging into your Hub and posting the downstream stats, upstream stats, and network log here for others to point anything unusual out. You can find those by going to http://192.168.0.1 if in router mode or http://192.168.100.1 if in modem mode and clicking "Check router status" beneath the login box.
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JAMSROO7
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Re: Wired connection,fridge interference

Thx pal here are my stats

2B2B3B5C-B90A-4475-BF50-3C011FC9288E.png400A43C7-7ED8-42F7-9D91-80E1DDF06416.png

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Superuser
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Message 4 of 10
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Re: Wired connection,fridge interference

Upstream is a bit odd, but I dont think thats the issue.

As stated above VM coax is triple shielded so it shouldn't be noise ingress at that point.

Try swapping out the Network cable for a decent quality CAT6

Without wanting to pry , why the heck does your HUB connect to a coax line going past the fridge?

I would also be looking at the run of the RF cable, make sure theres no tight bends

 


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JAMSROO7
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Re: Wired connection,fridge interference

No worries m8, it’s because I have PS4 in the kitchen, that’s the way the engineer set it up so mains wires aren’t hanging down past plate cupboards. i’ve got the main hubwire coming through the wall from outside which travels past the fridge, I bought a cat7 Ethernet cable which has made it better. The hub2ac  is above the fridge on top shelf about 4ft to the right, but it’s the wires tht travel behind the fridge not Ethernet, which is causing me problems if I pull the fridge out a few feet away it’s so much better I don’t know if it’s the mains wire or compressor that’s at fault, it’s funny you should mention upload I’m on the 200package and seem to get quite a slow upload at times.

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Superuser
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Re: Wired connection,fridge interference

We can run some more tests while we wait for staff to pick it up- set up a BQM

 

HERE

 

Run it for say 24 hrs, and post the result.

 

Dont forget youll need to make sure your super hub is configured to reply to ICMP echo requests...

 

BQM.jpg

 No need to have you PC or devices on, it runs their side.

 

 


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JAMSROO7
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Re: Wired connection,fridge interference

B8931371-A629-49BF-963D-9AD029CB87ED.jpegmy bqm

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Moderator (Retired) John_G
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Message 8 of 10
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Re: Wired connection,fridge interference

Hi Jamsroo7,

That sounds very strange that the fridge is affecting your connection. I've checked everything from here and can see no issues whatsoever. 

As Kippies pointed out our Coax is triple shielded so shouldn't have any interference. I can book a technician to take a look but I'm not sure what they've even be able to do if they find no problems with the cabling.

I've sent you a private message to arrange the visit.


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Moderator (Retired) John_G
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Re: Wired connection,fridge interference

Hi Jamsroo7,

I've just responded to your private message.


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JAMSROO7
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Re: Wired connection,fridge interference

A1EF877C-02BF-4D69-899F-FB58266A3338.png7153A81E-F8A7-4C87-AC1F-C8DCD9CD36C0.png3C718996-0C7F-45B1-83FF-AA3C8711B0A7.png

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