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JasonHS
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Wifi kerps kicking me if Destiny 2

I play Destiny 2 a lot and over the past week I've been getting kicked out of the game with network error weasle.

I moved on to a cable connection and it's way better. 

I have also reported numerous times that the WiFi shuts down every so often, about once per week, so I am starting to feel this router is getting to the end of its life. 

To be honest I'm sick of phoning up so any chance someone can have a look see? 

Cheers

 

Sent from the wondrous land whose boundaries are that of iMagination
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Z92
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Re: Wifi kerps kicking me if Destiny 2

Why not just buy a proper WiFi router which will be way more reliable and stable than the Virgin box and also give you better range? 

That said I wouldn't play games over a WiFi connection anyway. 

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JasonHS
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Re: Wifi kerps kicking me if Destiny 2

As it has been fairly stable up until last week or so and I prefer not to have a cable draped across the room it would be nice to get a bit of support on this one.

Range is not an issue to me as I play on a laptop and the router is less than 2m away from me. if it's that bad then I'll take a newer version of the router.

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JasonHS
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Re: Wifi kerps kicking me if Destiny 2

And now it's booting me on a wired connection 😟

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Z92
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Re: Wifi kerps kicking me if Destiny 2

If it's been working fine before maybe you could check for faults in your area? If you login to your account it should show any current faults. 

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JasonHS
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Re: Wifi kerps kicking me if Destiny 2

Done that and nothing in the area and rebooted sooo many times, everything even the hair dryer. 

Spent an hour on the phone listening to horrible music waiting for support to answer but gave up...

Ho hum

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Alex_RM
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Re: Wifi kerps kicking me if Destiny 2

Hi JasonHS,

 

Thanks for posting and sorry to hear you're having some issues when gaming. 

 

I've been able to check your hub from your forum details and everything looks to be within the specifications we would expect.

 

How're things since your post on Tuesday? Are you having this issue on a particular device?

 

Alex_Rm

 

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JasonHS
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Re: Wifi kerps kicking me if Destiny 2

Hi Alex

I have been on a wired connection and it's been pretty stable.

The WiFi still turn itself off every now and then, I think twice since last week, but it's less noticeable as I am on a wired connection but my wife notices.

When the WiFi goes down both the 2.4 and 5 GHz lights go out for a bit then come back on, very odd, but if you look back you will see that I have called about this rumours times and it still does it but it is very intermittent. 

If if would be possible to get a new router that would be my preference as I have lost faith in this unit and I am not fond of having a wire draped across the living room.

Thanks in advance 

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Alex_RM
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Re: Wifi kerps kicking me if Destiny 2

Thanks for confirming 🙂

 

I've arranged for a technician to come and take a closer look, if they feel you need a hub replacement this is sokething they'll be able to arrange. 

 

You can see the time and date of the visit here

 

Alex_Rm

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JasonHS
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Re: Wifi kerps kicking me if Destiny 2

Hi Alex

Thanks for that, I am getting a call today and a visit on Wednesday.

Cheers

Jason

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