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splhcl
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Message 271 of 276
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Re: Why do i keep disconnecting from Xbox Live on my Xbox One when playing online?

My Alexa has become more temperamental as well.

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Strutter
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Message 272 of 276
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Re: Why do i keep disconnecting from Xbox Live on my Xbox One when playing online?

My Original Xbox one is now doing this all teh time, every 5 - 10 mins, then will exit the game, will sign my profile back in stright away.

 

Just yet another complete disaster for Virgin Media, how have they not sorted this in so many years.

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holepunch
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Message 273 of 276
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Re: Why do i keep disconnecting from Xbox Live on my Xbox One when playing online?

Disconnects from xbox live and psn are also happening wired or wifi for myself.Can you please check my sh3 as i also tried to rent the new avengers movie but it would not play smoothly, ended up being unwatchable. Also getting random buffering with iplayer. Thanks

 

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SonarUK
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Message 274 of 276
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Re: Why do i keep disconnecting from Xbox Live on my Xbox One when playing online?

----- Below is just a few extra steps -----

Please login to the Modem with a browser - 192.168.0.1

1: Change the Wifi Name's for 2.4ghz and 5.0ghz (You can use the same passwords)
Advanced Settings -> Wireless -> Security

2: Copy the settings of this Photo of the router Wifi setup page.
Advanced Settings -> Wireless -> Wireless Signal
https://community.virginmedia.com/t5/Gaming-Support/FIX-FOR-PS4-LAG-SPIKES-WORKING-FOR-MANY/td-p/379...
vm.jpg

3: Make sure the Devices are connecting to 2.4ghz if they are the other side of the house or upstairs. 5ghz if in the same room as modem.


https://twitter.com/SeriousFamily

Vivid 350 | Hub 3 modem mode | Asus RT-AC86U (Stock-Firmware)
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SonarUK
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Message 275 of 276
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Re: Why do i keep disconnecting from Xbox Live on my Xbox One when playing online?

quick update -> official post for Wifi is here

https://community.virginmedia.com/t5/Gaming-Support/WiFi-Gaming/td-p/3839750

https://twitter.com/SeriousFamily

Vivid 350 | Hub 3 modem mode | Asus RT-AC86U (Stock-Firmware)
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EastonArrow
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Message 276 of 276
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Re: Why do i keep disconnecting from Xbox Live on my Xbox One when playing online?

Only just seen this thread, seems like you are having the same issue many other Xbox multiplayer gamers  are having, its a lot to do with having port 53 open which Virgin have blocked, and don't allow, I have tried many times to port forward my Hub  or ways around it,and always come up against a brick wall when trying to put in port 53,its just not possible, unless they have a quick fix, if like me you enjoy fast paced games that need that bit extra then I am afraid you will suffer like a lot of us Xbox live gamers who want the best possible and smooth multiplayer experience , probably why many players shy away from Virgin, had I known this before setting up a contract I would not have bothered and gone back to SKY or BT, which I will do when my contract ends, unless virgin see`s sense and unblock it.

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