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Warzone latency issues

<a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/597672d234b1baeb45b23a7c5ff613d4b4d6b6a5-07-11-2020"><img alt="My Broadband Ping - Quality test for gaming " src="https://www.thinkbroadband.com/broadband/monitoring/quality/share/597672d234b1baeb45b23a7c5ff613d4b4d6b6a5-07-11-2020.png" /></a>

 

please find attached my graph of my latency issues.

 

I have been facing the worst experience with virgin media over the past couple month. I have been told to post my graph results over 24hours on this site so you can fix my issues. I consistently lag on my Xbox and had latency up too 98 ping. Please can you fix this accordingly 

 

thank you 

Kyle 

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Re: Warzone latency issues

I'm hardwired to the router internet is all stable on my end but whenever I play warzone constant lag and packet loss happening it makes it unplayable, as u know any latency spikes or packet loss in fps game ur toast, this doesn't happen when I play multiplayer mode at all either it's strange, I've been trying to find addresses of servers to see what happens when I ping them but to no success I can't find them I've asked virgin to help me but there doing nothing.

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Re: Warzone latency issues

Hi Officalkp

 

Thanks for posting and welcome to the community.

 

My apologies for the delayed reply and the broadband issues. It does need a technician visit as both upstream and downstream channels are out of spec.

 

I'll PM you now to advise of the time n date

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: Warzone latency issues

Hi @Officalkp

 

I've PM'ed you the time and date for this visit

 

Let me know how the engineer visit goes.

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: Warzone latency issues

Hi,

 

We've got the address from the forum information

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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