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Want to block a game. Virgin blocking option not worked!

Hello,

I want to block Roblox on my internet.

I've added the site to my Virgin blocked accounts option and not told my son.

He's logged in through the Roblox Cloud database(?) How do I block this please?

Thanks.

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Re: Want to block a game. Virgin blocking option not worked!

Have you rebooted your hub since making the change?

What device is your son using?  It might be better to use the parental controls on the device rather than trying to block it at the VM level.  The VM blocks are very easily circumvented with a DNS change on a device.

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Scott

My setup: V6 TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Want to block a game. Virgin blocking option not worked!

Thank you, Scott.

He is on my Windows 8 laptop. Not rebooted since I did it. 

I will try that, so thank you!

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Re: Want to block a game. Virgin blocking option not worked!

If it still doesn't work have a look at setting up parental controls on your laptop:

https://support.microsoft.com/en-gb/help/2782156/windows-8-set-up-family-safety-microsoft-account

Much more control than is available via the VM settings.

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Scott

My setup: V6 TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Want to block a game. Virgin blocking option not worked!

Thank you, Scott!

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Re: Want to block a game. Virgin blocking option not worked!

Hi Scott,

I have tried to use the Windows Family settings, have found son's account but cannot find the filter option as per the instructions on the link.

I've checked and have the latest version downloaded, and have done a search under "Filter" but nothing is coming up?

Thanks.

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