Virgin Media Community

[MrEleven1181]

Had virgin broadband 110 download speeds for about 18 months, worked flawlessly and past 6 months i am getting 50-60 speeds wont go above 60 ever, called a few times and was told everything fine at there end.

so what else can i do because there clearly throttling my internet?

[apcyberax]

are you using wireless or a wired connection

[MrEleven1181]

Both my pc is hardwired in and ipad and tv wireless 

[John_GS]

Hi MrEleven1181,

Thanks for posting and welcome to the community 🙂

My apologies for the broadband issues. I can see we have ordered you a new hub, please let me know if this fixes things, or if you need further assistance.

Kind regards,

[MrEleven1181]

New hub and my speeds back to 110 🙂

[Paul_DN]

Hi MrEleven1181,

Thank you for coming back to us and for your update, really glad to hear that a new router looks to have resolved your issue.

Thank you for your patience while you were awaiting the new hub.

Kind regards

Paul.