Menu
Reply
Highlighted
  • 4
  • 0
  • 0
Tuning in
69 Views
Message 1 of 2
Flag for a moderator

Very slow WIFI speeds & lag spikes when using wired connection

Whenever I try to play Xbox One with wired connection it states I have 216mbs speed, 0% packet loss etc. however I have horrific lag spikes every 20-30 seconds & it makes games unplayable. 

I also can't use WIFI as even though I'm paying for 200mbs, I get about 4mbs over WIFI... 

Really not happy with Virgin at the moment. 

0 Kudos
Reply
Highlighted
  • 1.73K
  • 81
  • 134
Forum Team
Forum Team
28 Views
Message 2 of 2
Flag for a moderator

Re: Very slow WIFI speeds & lag spikes when using wired connection

Hi Tysmy, 

thanks for your post, I have checked your account remotely and everything looks okay, can you please post a live BQM graph so we can see your packet loss 

thanks

Zoie

0 Kudos
Reply