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fixB
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Very high ping all the time: no online gaming possible

Hi,

I've got incredibly high ping all the time which makes gaming online just impossible..

I'm talking mainly 300+ ms (sometimes, it goes down to 250+... Still unplayable 😞

Any help would be appreciated.

I've got a Super Hub 2 with the versions:

Software Version   "V1.01.33"
Hardware Version   3.11

 

My gaming PC is directly connected to the hub by a ethernet cable, so it's nothing to do with Wifi...

 

Thanks!8371976066.png

 

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Forum Team (Retired) Tom_S
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Re: Very high ping all the time: no online gaming possible

Hi fixB,

 

I am sorry to hear you've been experiencing issues with this. Is it just your gaming PC that is connected to the hub or if you have other devices connected do you notice connection issues on those devices at all?

Have you been able to check whether there are any other programs using the internet on your PC? As they may contribute to the increase in ping.

One way to check this is to boot your PC into safe mode with networking and running a speed test that way.

 

Thanks,

Tom_S