I HAVE VM hub 3 VIVID 350 and when i want to play some games the upload speed when its running properly is around 35mb/s on speed tests in this one its only reaching 9mb/s which was done today around 06:10am. Also noticing at times web pages load slow or not at all for several seconds then decides to load.
We do appreciate you trying the diagnostics. As you have already done this with no improvement we will need to take a further look for you. I will pop you over a private message, click on the purple envelope to accept the chat