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Conorcodex
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Message 1 of 37
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Upload speed is all over

I have the 1gig pack and my normal upload is around 50, i went to stream last night and i was getting dropped frames and i went to do a quick speed test and my upload is all over the place but my download is stable, the upload is reporting between less than a meg to 10 but its very unstable 

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jb66
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Message 2 of 37
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Re: Upload speed is all over

Could be congestion in your area, quite common these days with zoom etc

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Conorcodex
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Message 3 of 37
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Re: Upload speed is all over

So there is nothing that can possibly be done ?

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Aaron2
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Message 4 of 37
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Re: Upload speed is all over

Check https://my.virginmedia.com/faults/service-status in case there's a fault open in the area related to this, if not then go to 192.168.0.1 and sign in(details should be on the sticker that was on the outside of the Hub, if not then check under it for a settings Pin), once signed in go to advanced settings then View Network Status and from there go to both Down & upstream sections and copy paste the results here.


** I work for VirginMedia but all opinions posted here are my own.
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Conorcodex
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Message 5 of 37
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Re: Upload speed is all over

When i try to paste the info i keep getting "Correct the highlighted errors and try again."

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Anonymous
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Message 6 of 37
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Re: Upload speed is all over


@Conorcodex wrote:

When i try to paste the info i keep getting "Correct the highlighted errors and try again."


Click 'Post' a second time and it will work!

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Conorcodex
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Message 7 of 37
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Re: Upload speed is all over

I tried that with no success

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Conorcodex
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Message 8 of 37
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Re: Upload speed is all over

error.jpg

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Anonymous
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Message 9 of 37
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Re: Upload speed is all over

Ok, paste the data into notepad, then copy paste back into here.

It won't look great, by should still be readable at least.

I can already see that your downstream power levels are low (One channel out of spec).

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Conorcodex
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Re: Upload speed is all over

3.0 Downstream channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
25 331000000 -5.700001 37.636276 QAM256 25
10 211000000 -5.500000 38.605377 QAM256 10
11 219000000 -6.000000 37.636276 QAM256 11
12 227000000 -6.400002 38.605377 QAM256 12
13 235000000 -5.900002 37.636276 QAM256 13
14 243000000 -5.900002 38.605377 QAM256 14
15 251000000 -5.900002 37.636276 QAM256 15
16 259000000 -5.900002 38.605377 QAM256 16
17 267000000 -5.400002 38.605377 QAM256 17
18 275000000 -4.799999 38.605377 QAM256 18
19 283000000 -4.900002 38.605377 QAM256 19
20 291000000 -5.500000 38.983261 QAM256 20
21 299000000 -6.400002 38.605377 QAM256 21
22 307000000 -6.500000 38.605377 QAM256 22
23 315000000 -6.200001 37.636276 QAM256 23
24 323000000 -5.700001 38.983261 QAM256 24
26 339000000 -5.799999 38.605377 QAM256 26
27 347000000 -5.900002 38.605377 QAM256 27
28 355000000 -6.299999 37.636276 QAM256 28
29 363000000 -6.700001 37.636276 QAM256 29
30 371000000 -7.099998 37.355988 QAM256 30
31 379000000 -7.500000 37.355988 QAM256 31
32 387000000 -7.500000 37.355988 QAM256 32
33 395000000 -7.200001 37.636276 QAM256 33
34 403000000 -6.700001 37.636276 QAM256 34
35 411000000 -6.900002 38.605377 QAM256 35
36 419000000 -6.900002 37.636276 QAM256 36
37 427000000 -7.000000 37.636276 QAM256 37
38 435000000 -6.900002 37.636276 QAM256 38
39 443000000 -7.000000 37.636276 QAM256 39
40 451000000 -6.500000 38.605377 QAM256 40


3.0 Downstream channels
Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors
25 Locked 0 7 0
10 Locked 149675695 0 0
11 Locked 226803524 0 0
12 Locked 181494143 0 0
13 Locked 149897051 0 0
14 Locked 149915924 0 0
15 Locked 136659800 8 0
16 Locked 26280920 0 0
17 Locked 31256776 0 0
18 Locked 31291891 0 0
19 Locked 26364988 0 0
20 Locked 24810475 0 0
21 Locked 30616425 0 0
22 Locked 30551896 7 0
23 Locked 24879380 0 0
24 Locked 44895069 7 0
26 Locked 44788075 7 0
27 Locked 37082989 0 0
28 Locked 37181189 0 0
29 Locked 44621646 0 0
30 Locked 44713638 0 0
31 Locked 38403258 0 0
32 Locked 40371936 0 0
33 Locked 44944781 0 0
34 Locked 45299313 0 0
35 Locked 38498820 0 0
36 Locked 40372316 0 0
37 Locked 45236808 0 0
38 Locked 45679440 0 0
39 Locked 39106824 0 0
40 Locked 87953122 0 0


3.1 Downstream channels
Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
159 96 4K 1880 QAM2048 759


3.1 Downstream channels
Channel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)
159 Locked -6.3 645593 0


3.0 Upstream channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 39400000 51.020599 5120 KSym/sec 64QAM 4
2 25800000 51.520599 5120 KSym/sec 32QAM 6
3 32600000 50.770599 5120 KSym/sec 64QAM 5
4 46200000 51.020599 5120 KSym/sec 64QAM 3


3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 US_TYPE_STDMA 0 0 4 0
2 US_TYPE_STDMA 0 0 4 0
3 US_TYPE_STDMA 0 0 4 0
4 US_TYPE_STDMA 0 0 4 0

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