Virgin Media Community

[Jsinghx]

https://www.thinkbroadband.com/broadband/monitoring/quality/share/80f56a2218a3693709a06cc6cb391bcea4... 

 

Hi I am wondering if someone can help me. Iv been having awful internet for the past 6 months. And playing on my PlayStation is near enough impossible with the latency and lag I’m getting. I did monitor my internet with thinkbroadband. And was hoping someone can help me with what’s going on.

https://www.thinkbroadband.com/broadband/monitoring/quality/share/80f56a2218a3693709a06cc6cb391bcea41dc9aa

[RedGooner]

What area are you ??

Is your PS wired or Wifi ??

My area is fine for PS4 and PC, both are wired connection.

[tehwolf]

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@Jsinghx wrote:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/80f56a2218a3693709a06cc6cb391bcea4... 

 

Hi I am wondering if someone can help me. Iv been having awful internet for the past 6 months. And playing on my PlayStation is near enough impossible with the latency and lag I’m getting. I did monitor my internet with thinkbroadband. And was hoping someone can help me with what’s going on

https://www.thinkbroadband.com/broadband/monitoring/quality/share/80f56a2218a3693709a06cc6cb391bcea41dc9aa

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This looks like a fairly typical heavy usage area... quiet all night when no one is using it and laggy during the day when under load.

you should log it with vm, but I wouldn’t expect a quick fix. They may give you a fault reference and a date but these are estimates and quite often slip. If it’s a big problem for you then the best option is to seek an alternative supplier.