Virgin Media Community

[marcdarlo]

Hi my broadband is unusable for gaming after 6pm please see attached graph this seems to be a common theme looking at other posts

https://www.thinkbroadband.com/broadband/monitoring/quality/share/f5cb02128ee5029e44ae24f077c52f91834507e5-03-05-2022

[RedGooner]

Could be an area issue, if its over subscribed.

What is your setup ??

How you gaming PC or Console ??

Wired or Wireless ??

How many people accessing the internet in your House ??

[marcdarlo]

i'm using 

hub 3 with 200mb wired on PC & console only 2 peolpe using the internet in the house 

game like COD are un-playable because of the lag

please last night graph

[joek66]

Yep, looks very familiar to my thread. Peak time congestion seems to be affecting a lot of people.

[marcdarlo]

well if my area is over subscribed its going to have 1 less at the end of the month when my contract is up no point have fast BB if you cant use it for gaming because virgin don't care about their customers.

[RedGooner]

Yes over utilization is areas is bad.

But if your in an area thats ok, its down to the SH, it was never designed to be used for gaming. Then the SH3 and SH4 had the useless Puma chipset issues.
I have been using VM for internet since 2007, in them days you just got a modem and you had to provide your own router.

Then they came up with the SH (Superhub), nothing is super about it.

I have used the SH, SH2 SH2AC (beta tested), SH3 and SH4, all have been useless in router mode, when you put them into modem mode, and add your own router its a different story. I can game on PC, and PS5 with NO issues.

[joek66]

I get that a router upgrade will likely improve wireless connections, but a wired direct ethernet connection should be better than using modem mode and a third party router. 

[Adduxi]

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@joek66 wrote:

<snip>   but a wired direct ethernet connection should be better than using modem mode and a third party router. 

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No, you are still relying on the Hub to do the routing and switching etc. I'd rather put my faith in a Router that is made specifically by a Company whose sole business is Networking gear.   You cannot compare a VM Hub to a £200+ Router.

[joek66]

How is a third party router connected to a Virgin hub (in modem mode)? If it's by ethernet I don't see the difference...

[Adduxi]

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@joek66 wrote:

How is a third party router connected to a Virgin hub (in modem mode)? If it's by ethernet I don't see the difference...

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See my earlier reply. You cannot compare any ISP router to a “proper” router.