4 weeks ago
Please could I have some assistance with my connection? I assumed my problems were with the hub.3.0 but I now have a netgear nighthawk x10 and the problem persists.
Approx 30 mins intervals my ping goes from <30 to +200 and disconnects me from games.
3 weeks ago
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue you're having.
I have taken a look at your account on our side and it does look like a engineer is required.
I will private message you so we can look into this.