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Unplayable lag spikes

Hi,

Please could I have some assistance with my connection? I assumed my problems were with the hub.3.0 but I now have a netgear nighthawk x10 and the problem persists.

Approx 30 mins intervals my ping goes from <30 to +200 and disconnects me from games.

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Re: Unplayable lag spikes

Hi EmmaNJimmy,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue you're having.

 

I have taken a look at your account on our side and it does look like a engineer is required. 

 

I will private message you so we can look into this. 

 

^Martin

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