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AnimalBreeno
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Unplayable LAG in game on ethernet connection

I have been experiencing unplayable amounts of lag on my online games over the last 3 months or so. I have rang up numerous times to ask for help and received none and I am extremely unhappy with the service! I have tried every trick to try and lower ping on my end but nothing works.

I have had a BQM monitoring for the last 3 weeks or so and every day in just massive spikes throughout the day, Can someone PLEASE help as I am a serious competitive gamer who needs a stable connection!

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carl_pearce
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Re: Unplayable LAG in game on ethernet connection


@AnimalBreeno wrote:

I have been experiencing unplayable amounts of lag on my online games over the last 3 months or so. I have rang up numerous times to ask for help and received none and I am extremely unhappy with the service! I have tried every trick to try and lower ping on my end but nothing works.

I have had a BQM monitoring for the last 3 weeks or so and every day in just massive spikes throughout the day, Can someone PLEASE help as I am a serious competitive gamer who needs a stable connection!


It's congestion (Oversubscription/utilization) in your area.

Not a quick fix unfortunately. All you can do is report it to VM, however it could takes months to resolve.

AnimalBreeno
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Re: Unplayable LAG in game on ethernet connection

I have been with virgin for over 6 years and its never been like this. I know it's strange times right now but I cannot continue to play for this service if they are unwilling to fix the issue. Can a Virgin operator please reply to this thread as I am sick of being fobbed off.

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carl_pearce
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Re: Unplayable LAG in game on ethernet connection


@AnimalBreeno wrote:

I have been with virgin for over 6 years and its never been like this. I know it's strange times right now but I cannot continue to play for this service if they are unwilling to fix the issue. Can a Virgin operator please reply to this thread as I am sick of being fobbed off.


It can take 5 - 10 days for a reply on here.

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