Unable to connect PS4 directly to Hub, so connection too slow to play
Unable to connect PS4 directly to Virgin Hub using LAN cable, as we just get blue screen informing that the internet connection has failed. The only way we have found to connect the PS4 to the internet, is to run a cable from the Hub to a router/mesh and then another cable into the back of the PS4. However, during the day this results in our M100 dropping to 54 Mbps, which is not enough for gaming. Any suggestions? We cannot use WIFI to connect, as the signal is poor and does not reach the back of the house (the Hub is upstairs and at the front). Do we need to pay the extra for M500 or is there another solution? (We have tried various routers/mesh systems to no avail.) An engineer has said that the signal into the house is good.
Re: Unable to connect PS4 directly to Hub, so connection too slow to play
03-01-202120:57 - edited 03-01-202120:57
When you try to connect your PS4 to the hub, is your Virgin hub in modem mode or router mode?
Also i'm assuming you've changed the settings in your PS4 from WIFI to LAN as the PS4 rather annoyingly doesn't do this automatically?
The wifi on the virgin hub is unfortunately not really renowned for it's greatness and you likely would probably be better off using a third party router with the hub in modem mode for better wifi coverage.