Virgin Media Community

[Ryanrosee]

Recently on my Xbox one it’s really started to lag and been unplayable. It’s been fine for the last 2 years and only been a problem recently. I’ve done a BQM but not sure what it’s telling me. Only problem is through the Xbox one.

 

[Andruser]

What that image is telling you is "must try harder".  That's the sample screenshot for Thinkbroadband's quality monitor page, and shows a VDSL (Openreach) connection anyway.

Post a link to a shared, live graph.  Then we'll see what's going on.  Chances are that it's an over-utilisation problem due to all the home working, schooling and higher leisure use of the internet, and there's no fix other than the end of lockdown.  But that's a guess until we see the BQM.