My wired in virgin internet is having problems with stadia. it says connection not stable and jolts during the game.
I have done all the trouble shooting from virgin and stadia but still have a problem.
Anyone had any joy?
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
Additional Data - Downstream
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
Is that all of the figures from the downstream tab? There should be more than five channels listed.
______________________ScottMy setup: VM TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
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Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
From what you've posted there's no signs of a noise, power or modulation fault. There's a couple of other main possibilities come to my mind:
1) Internet traffic routing issues or Stadia server performance. If it is these then it's outside of VM's control.
2) Over-utilisation, where VM's network can't cope with the traffic volumes for the contracts they've sold, and the main effect is to hammer latency, which mostly affects gaming and videocalls.
Set up a BQM, post a link to a shared, live graph, and we can the see what's going on with your connection. We probably can't draw too many conclusions until there's 24 hours of data showing.
I dont follow what you have said for me to do, though it sounds very helpful.
I rang Virgin and they are sending me a new 3.0 router. It arrives tomorrow. I was going to install that and then see if problem remains.
If that does not help, I will do the things you suggested. The BQM i have started now though
Is this what you mean?