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Since I've had super hub 4 I've noticed real bad lag when playing fifa

I'm on the gig connection on VM with superhub4.

Direct ethernet connection to ps4

Same ethernet connection to iMac shows speed of 950meg.

What can be causing this?? Also this page not showing any status, just icon loading.Screenshot 2020-05-15 at 13.16.39.png

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Message 2 of 11
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Re: Since I've had super hub 4 I've noticed real bad lag when playing fifa

Hello

One of the issues I see is the default Gigabit Ethernet has a potential frame throughput of 81000 per second and therefore a high throughput for actual data (about 118 MB/s), giving efficiency of 94%, or 940Mbps.

Also the PS4 is known to be bad and will never be able to achieve anywhere near the maximum download speed.

You can also test the speed to your hub which is what is critical at https://samknows.com/realspeed/ as that is what VM guarantee.

Regards Mike

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Message 3 of 11
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Re: Since I've had super hub 4 I've noticed real bad lag when playing fifa

Speed test on the ps4 stays a solid 250meg+ so i dont think that is the issue.

Superhub 3 was rock solid but since moving to SH4 ive noticed problems daily.

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Message 4 of 11
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Re: Since I've had super hub 4 I've noticed real bad lag when playing fifa

Let's see what the performance of your connection is: Head over to Thinkbroadband.com and create an account, then setup a Broadband Quality Monitor.  Let that run for 24 hours and see what that shows and post the link back here.  

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Message 5 of 11
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Re: Since I've had super hub 4 I've noticed real bad lag when playing fifa

Im the same, playing fifa on xbox recently has been terrible the delay in game is horrible. Warzone is the same sometimes, ever since they had problems with internet going down its seems to have gotten worse 

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Message 6 of 11
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Re: Since I've had super hub 4 I've noticed real bad lag when playing fifa

I do wonder if playstation/microsoft are doing some throttling on their servers due to covid-19 and a lot more people being online.

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Message 7 of 11
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Re: Since I've had super hub 4 I've noticed real bad lag when playing fifa

my other mates are with different internet providers and they say gameplay is fine for them so its gotta be a virgin media problem. They have done something in the last couple of weeks that messed things up badly!

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Message 8 of 11
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Re: Since I've had super hub 4 I've noticed real bad lag when playing fifa

Hi,

thanks for using the forums to get this issue with your internet looked into, I am sorry its being a paid at the moment. 

If you could please have a look on this link for me first - Service Status - and let me know if it comes up with any area outages please.

Also, when the HUB goes slow, do any indicator lights come on the front of the HUB?

Lastly, I would like you to do a BMQ test over the next 24 hours, here's a link - BMQ - Once its done a graph of activity over the 24 hours please post a screenshot on here so we can see what it has picked up.

Thanks,

Megan_L

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Message 9 of 11
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Re: Since I've had super hub 4 I've noticed real bad lag when playing fifa

Speedtesting via a console is never accurate 


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Message 10 of 11
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Re: Since I've had super hub 4 I've noticed real bad lag when playing fifa

I did the speed test from my mac

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