Virgin Media Community

[drjonno]

School report for Virgin Media - "must do better"

Speed is OK but suffers from latency issues for periods, 50-150 typical.  Seriously? 

On a really good day latency is about 30ms for this host. 

No it's not load induced from my network. 
Yes, I have also just had a new Hub 3 replacing my really old hub. 
And graph is taken directly from my firewall (i.e. no wifi etc. involved).

[carl_pearce · Accepted solution]

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@drjonno wrote:

School report for Virgin Media - "must do better"

Speed is OK but suffers from latency issues for periods, 50-150 typical.  Seriously? 

On a really good day latency is about 30ms for this host. 

No it's not load induced from my network. 
Yes, I have also just had a new Hub 3 replacing my really old hub. 
And graph is taken directly from my firewall (i.e. no wifi etc. involved).

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It could be congestion.

Create a BQM and post the live link, then we should be able to confirm, like many users already posting in these forums.

[drjonno]

Of course that would be a fine idea if ICMP packets were able to get there lol!

Tonights wonderful picture:

[drjonno]

Actually, belay that!  I resolved my ping issue so should be OK with the other graph!

[KennellyA]

what did you do, as my ping tends to be fairly up and down too

[drjonno]

Ok, this looks pretty bad to me... Now what can I get done about it?  No point even thinking of gaming this evening with 100-150ms ping time 😞

[carl_pearce]

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@drjonno wrote:

Ok, this looks pretty bad to me... Now what can I get done about it?  No point even thinking of gaming this evening with 100-150ms ping time 😞

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You are in a congested area (Too many users accessing the services), so not much you can do other than report it to VM.

[drjonno]

Now with the graph ...

[carl_pearce]

Yes, I saw the original image before it was blocked.

Definitely congestion.

[RedGooner]

I am lucky my AREA 22 does not suffer this.