on 15-10-2023 12:13
I was contacted after my first post by a forum member, PM all my details on Friday and heard nothing since ? Is this normal. I am still concerned about my hub overheating and need to get a replacement, it’s five years old…
Answered! Go to Answer
on 15-10-2023 17:10
Run the Network diagnostic tool from the Hub's menu
Scroll down through the results and find the Temperature entry. Is it normal ?
on 15-10-2023 13:12
Have you replied to @Martin_N private message?
on 15-10-2023 17:10
Run the Network diagnostic tool from the Hub's menu
Scroll down through the results and find the Temperature entry. Is it normal ?
15-10-2023 17:18 - edited 15-10-2023 17:19
Martin hasn't been online since Friday, so I assume they are not working over the weekend.
Keep in mind this isn't a dedicated contact for VM's call centre, so don't expect responses straight away.
on 16-10-2023 12:59
Hi I am more concerned about the performance of the unit. I was told that VM will send a replacement now they not….i will wait and see what happens next. Thanks
on 18-10-2023 13:08
Hi ColinT2
My colleague sent you a response via Private message on Monday requesting you answer some security questions.
Please reply to him directly there and we can assist further.
Vikki - Forum Team
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