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STILL have no assistance with the red light on my hub !!

ColinT2
Joining in

I was contacted after my first post by a forum member, PM all my details on Friday and heard nothing since ? Is this normal. I am still concerned about my hub overheating and need to get a replacement, it’s five years old…

1 ACCEPTED SOLUTION

Accepted Solutions

Client62
Hero

Run the Network diagnostic tool from the Hub's menu

Scroll down through the results and find the Temperature entry.   Is it normal ? 

See where this Helpful Answer was posted

5 REPLIES 5

Tudor
Very Insightful Person
Very Insightful Person

Have you replied to @Martin_N private message?


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Client62
Hero

Run the Network diagnostic tool from the Hub's menu

Scroll down through the results and find the Temperature entry.   Is it normal ? 

carl_pearce
Wise owl

Martin hasn't been online since Friday, so I assume they are not working over the weekend.

Keep in mind this isn't a dedicated contact for VM's call centre, so don't expect responses straight away.

Hi I am more concerned about the performance of the unit. I was told that VM will send a replacement now they not….i will wait and see what happens next. Thanks 

Hi ColinT2

 

My colleague sent you a response via Private message on Monday requesting you answer some security questions.

Please reply to him directly there and we can assist further. 

Vikki - Forum Team


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