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TommyTomTom
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Rocket League, Latency and Packet Loss

Hi all

Just wondering what you make of this? I get intermittent packet loss and latency issues in Rocket League so I decided to ping one of their EU servers direct from the VM Hub 3.0 and the results are below:

PING 31.204.146.12 (31.204.146.12): 64 data bytes
72 bytes from 31.204.146.12: seq=0 ttl=55 time=30.000 ms
72 bytes from 31.204.146.12: seq=1 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=2 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=3 ttl=55 time=30.000 ms
72 bytes from 31.204.146.12: seq=4 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=5 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=6 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=7 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=8 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=9 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=10 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=11 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=12 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=13 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=14 ttl=55 time=30.000 ms
72 bytes from 31.204.146.12: seq=15 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=16 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=17 ttl=55 time=40.000 ms
72 bytes from 31.204.146.12: seq=18 ttl=55 time=10520.000 ms
72 bytes from 31.204.146.12: seq=19 ttl=55 time=10800.000 ms
72 bytes from 31.204.146.12: seq=20 ttl=55 time=11220.000 ms
72 bytes from 31.204.146.12: seq=21 ttl=55 time=10930.000 ms
72 bytes from 31.204.146.12: seq=22 ttl=55 time=10890.000 ms
72 bytes from 31.204.146.12: seq=23 ttl=55 time=10770.000 ms
--- 31.204.146.12 ping statistics ---
30 packets transmitted, 24 packets received, 20% packet loss
round-trip min/avg/max = 20.000/2730.833/11220.000 ms

PING 31.204.146.12 (31.204.146.12): 64 data bytes
72 bytes from 31.204.146.12: seq=0 ttl=55 time=30.000 ms
72 bytes from 31.204.146.12: seq=1 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=2 ttl=55 time=20.000 ms
72 bytes from 31.204.146.12: seq=3 ttl=55 time=11450.000 ms
72 bytes from 31.204.146.12: seq=4 ttl=55 time=12710.000 ms
72 bytes from 31.204.146.12: seq=5 ttl=55 time=11680.000 ms
72 bytes from 31.204.146.12: seq=6 ttl=55 time=11730.000 ms
72 bytes from 31.204.146.12: seq=7 ttl=55 time=11610.000 ms
72 bytes from 31.204.146.12: seq=8 ttl=55 time=12280.000 ms
72 bytes from 31.204.146.12: seq=9 ttl=55 time=12230.000 ms
72 bytes from 31.204.146.12: seq=10 ttl=55 time=11140.000 ms
72 bytes from 31.204.146.12: seq=12 ttl=55 time=11400.000 ms
72 bytes from 31.204.146.12: seq=14 ttl=55 time=12010.000 ms
72 bytes from 31.204.146.12: seq=15 ttl=55 time=12200.000 ms
72 bytes from 31.204.146.12: seq=19 ttl=55 time=12090.000 ms
72 bytes from 31.204.146.12: seq=20 ttl=55 time=12330.000 ms
72 bytes from 31.204.146.12: seq=21 ttl=55 time=10930.000 ms
72 bytes from 31.204.146.12: seq=22 ttl=55 time=10580.000 ms
72 bytes from 31.204.146.12: seq=23 ttl=55 time=11650.000 ms
--- 31.204.146.12 ping statistics ---
30 packets transmitted, 24 packets received, 20% packet loss
round-trip min/avg/max = 20.000/10336.250/12710.000 ms

I never really had any issues at all with VM at my previous property, but at this one it has been problematic many times. An engineer has been out and replaced the router a while ago to no avail.

Any help or insight appreciated.

e: tracert below

Trace Statistics : traceroute to 31.204.146.12 (31.204.146.12), 30 hops max, 38 byte packets
1 * * *
2 brhm-core-2a-xe-033-0.network.virginmedia.net (213.105.114.205) 10.000 ms 10.000 ms 20.000 ms
3 * * *
4 * * *
5 * * *
6 m686-mp2.cvx1-b.lis.dial.ntli.net (62.254.42.174) 20.000 ms 20.000 ms 20.000 ms
7 * * *
8 uk-lon01c-ri2-ae-4-0.aorta.net (84.116.135.50) 10.000 ms uk-lon01c-ri2-ae-6-0.aorta.net (84.116.136.98) 20.000 ms uk-lon01c-ri2-ae-4-0.aorta.net (84.116.135.50) 20.000 ms
9 hosted-by.i3d.net (5.200.30.54) 20.000 ms 20.000 ms 20.000 ms
10 nlrtm1-rt002i.i3d.net (109.200.218.152) 20.000 ms 30.000 ms 20.000 ms
11 hosted-by.i3d.net (31.204.146.12) 40.000 ms 30.000 ms 40.000 ms
Trace complete.

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Z92
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Re: Rocket League, Latency and Packet Loss

What do you mean by "direct from the VM Hub" ?

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Beth_G
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Re: Rocket League, Latency and Packet Loss

Hi TommyTomTom,

 

Thanks for posting on the Community Forums.

 

Sorry to hear you're getting packet loss and latency issues when playing Rocket League. Just to confirm, does this specifically only occur in Rocket League?

 

Can you also please let us know how your device is connected to your hub? Are you wired or wireless?

 

Thanks,

 

Beth

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