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Luke_113
Fibre optic
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Message 11 of 11
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Re: Request timed out

Welcome to the club,
Unlikely VM will do anything till Liberty Global tell them to switch on Docsis3.1 at which point they’ll likely release a new SuperHub, until that time VM will rarely ever mention it if at all, sad because I feel the same way as do many many other customers, but are in the position of deal with it and enjoy the download speed, or enjoy low ping and much lower speed, and for a diabolical reason don’t allow customers to fix it themselves by buying and using a modem that doesn’t use the Intel Puma6 chip, much like the US and Canadian ISPs do....
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